Privacy Policy

At The Arc Southern Chesapeake, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a supporter, donor, or constituent is used to process your membership, order, donation, or request for information and referral, and to provide you with supporter benefits.

How Do We Use the Information We Collect?

When you become a supporter of The Arc Southern Chesapeake, we ask you to fill out a form that requests (or we otherwise seek to collect), your name, address and e-mail address, and telephone, as well as some demographic information such as gender, age, and information about your family.

Your name and address information is used solely to process your membership, donation, order, or request for information and referral. By policy of The Arc Southern Chesapeake, this information will never be sold, given, rented, or traded to others for purposes other than providing you with supporter benefit opportunities.

Your demographic information (gender, age, etc.) is used for several purposes: Demographic information is provided back to our corporate partners (companies that provide supporter(s) benefit opportunities) in an aggregated way. For example, we may tell a partner that 25% of our supporters are male, while 75% are female. We never release individual demographics to any party. The Arc Southern Chesapeake also uses demographic information in aggregate terms for reporting purposes – annual reports, funding sources, charity-watch agencies.

Our Use of Website Log Files

When you visit our Web site (www.arcsoch.org) we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our supporter(s) find most appealing so that we can maximize your usage of the site. To opt out of the collection of this demographic information from Google Analytics Demographics and Interest Reporting, you can use the Google Analytics Opt-out Browser Add-on.

All employees of The Arc Southern Chesapeake take your personal information very seriously. All employees must learn and obey our security policies. Access to supporters’ personal information is limited to key management personnel and our supporter(s) and donor services departments. The information is ID and password protected. Our Web security is reviewed regularly.

Use of Intermediaries

The Arc Southern Chesapeake utilizes the services of intermediaries – United Parcel Service (UPS), FedEx, and various direct mail firms. To our knowledge, these intermediaries do not store, retain or use the information in any way.

Links to Other Sites

The Arc Southern Chesapeake web site (www.arcsoch.org) contains links to other Web sites. Please note that when you click on one of these links, you may be leaving The Arc Southern Chesapeake site and entering another web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages soliciting your support, prompting a call to action, or alerting you of what’s new at The Arc of Southern Chesapeake. In addition, you may receive communications from us if you have contacted us for a particular reason, and/or to receive the information or service you have requested.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which, for some sites, identifies you when you enter. The ability to select or download information on our site is not cookie-driven.

Your Consent

The Arc Southern Chesapeake may make changes to this privacy policy at any time. Changes will be posted on our website.
If you prefer not to receive supporter benefit offers or requests for donations, please e-mail us at info@arcsoch.org.

Accessibility Statement

The Arc Southern Maryland prioritizes the accessibility of this site. We have worked with Elevation Web and a third-party accessibility auditing company to take all steps necessary to meet the WCAG 2.1 AA guideline.

On our site, we do provide limited content from partner companies such as ADP (job search page) and Wear your Spirit Warehouse (our online store). We have made recommendations as appropriate for the partner sites but cannot attest to their level of accessibility compliance.

Please contact us if you have any questions or concerns.